SAP Application Support (SAP MM/SAP SD)
GECO Asia
About Us:
GECO Philippines, part of the GECO Asia Group of Companies, is a specialist IT Consulting Services company with headquarters in Singapore and two delivery centers in the Philippines.
Position: SAP Application Support Analyst
The SAP Application Support Analyst – Level 2 investigates, analyzes, and resolves application issues related to SAP system transactions and database tables while meeting SLAs. The role works closely with support teams and end users to ensure efficient issue resolution and process improvement.
Key Responsibilities
Incident Management
- Receive, analyze, and resolve escalated incidents from Level 0/1 support.
- Perform deep diagnostics and root cause analysis.
- Communicate with end users for incident clarification.
- Escalate issues beyond scope to Level 3 support.
- Participate in resolution of major or priority incidents, including after hours when required.
- Maintain and update the support knowledge base.
Problem & Change Management
- Identify, track, and report potential problems.
- Initiate change requests when incidents require formal changes.
Teamwork & Development
- Collaborate with Service Delivery Leads and support teams.
- Support training and knowledge transfer.
- Continuously learn SAP systems, support tools, and business processes.
Administrative & Process Support
- Follow SOPs and organizational standards.
- Monitor daily service deliverables and prepare reports.
- Support continuous service improvement initiatives.
Must-Haves:
- Bachelor’s degree in IT, Computer Engineering, or related field (or equivalent experience).
- Minimum 2 years of SAP application support experience.
- Strong knowledge of SAP CRM transactions and tables :
- Material Master Data
- Customer Master Data & Partner Functions
- Pricelists and Sales Order Flows
- Experience with incident, problem, and change management processes .
- Familiarity with ticketing systems .
- Strong analytical and problem-solving skills.
- Excellent communication skills in English (written and oral).
- Customer-oriented and detail-focused.
Good-to-Have:
- Experience working with SAP Sales & Service Cloud or ordering systems.
- Exposure to business process analysis and documentation.
- Ability to provide user training and knowledge transfer.
- Experience handling critical incidents and after-hours support.
- Familiarity with workflow configuration and SAP integrations.
Work Schedule & Conditions:
- May require shifting schedules (including mid-shift, night-shift).
- 3 days onsite, 2 days remote
Why Join Us?
- Competitive pay and benefits with opportunities for skill advancement.
- Be part of a collaborative team where your expertise drives real impact.
- Exposure to diverse technologies and global projects.
- Work in a hybrid setup—3 days onsite per week—with flexibility for extended support hours when needed.
How to Apply:
Click the “Apply for this job” button or send your updated resume to View email address on jobs.geco.asia .
Vacancy posted a month ago
Similar jobs that could be interesting for youBased on the SAP Application Support (SAP MM/SAP SD) in Muntinlupa vacancy
- ...have at least 5 years of experience in SAP SD, LE (preferably with MM background) Must have experience or familiar... ...Responsibilities Facilitate the support for L2/L3 SAP SD & LE Monitor issues and incidents on the application layer, coordinate with the L1 from the...
- ...Description Develop and implement applications on the SAP Business Technology Platform (BTP) utilizing modern programming languages. Collaborate... .... Design and optimize data models and architectures to support application functionalities. Conduct quality assurance...
- ...to enhance components across systems or applications, utilizing modern frameworks and agile practices... ...• Required Skill: Expert proficiency in SAP MM Inventory Management. • Additional... ...Familiarity with data analysis tools to support decision-making. Additional...
- ...the Calculation Application Support Engineer will assure a determining role in supporting, setting up, deploying and upgrading Calculation Application software and related components for all customers worldwide starting with DEO / GDP platforms and Export laboratories...
- ...document problems, implement corrective/preventive actions, and support change requests. Communicate directly with end users and... ...Computer Engineering or related field, with at least 1 year of L2 Application Support experience (Incident, Problem & Change Management)....
- ...Last level of application support that performs deep analysis, troubleshoots, modifies the code and data of applications used by end customers in production environments applying knowledge in programming techniques and experience in specific technology platforms following...
- ...As a Junior IT Software Specialist (SAP), you will be responsible for supporting the implementation and maintenance of SAP systems. Provide daily SAP application support to business users. Support SAP SD and MM Retail processes, including but not limited to:...
- ...on the proper operation, maintenance, and safety procedures of equipment. Coordinate with the Sales, Purchasing, and Technical Support teams regarding customer requirements and service schedules. Ensure compliance with company policies, quality standards, and safety...
- ...Join a high-performing ICT team and lead SAP SD solutions—configure order-to-cash workflows and support digital transformation initiatives. ~3+ years of SAP SD hands-on experience ~ Strong in pricing, sales orders, deliveries, invoicing, outputs ~ Experience with...
- ...Responsibilities: Design, develop, and maintain custom SAP applications using ABAP programming language. Create and optimize Core Data Services (CDS) views for reporting and analytics. Develop and manage OData services for integration with SAP Fiori/UI5 applications...
- ...identify gaps that can be addressed through SAP S/4HANA FICO. 2) Solution Design and... ...system reliability and accuracy. • Support users in testing activities and ensure that... ...with other SAP module consultants (e.g., MM & SD) to ensure seamless integration across modules...
- ...identify gaps that can be addressed through SAP S/4HANA MM solutions. 2) Solution Design and... ..., reports, and interfaces. •Lead or support SAP S/4HANA MM implementations, upgrades... ...collaboratively with other SAP consultants (e.g., SD, FICO) to ensure seamless cross-module...
- ...safer and more interconnected world. Job Description The Application developer & Business Analyst is responsible to maintain, develop, and improve applications and (web) platforms supporting technical and business processes. Analyze business requirements...
- ...POSITION TITLE: Customer Support Coordinator WORK LOCATION: Alabang WORK SETUP:... ...advantage ~ Experience with QuickBooks / SAP / ERP systems is an advantage ~ Customer... ...: Proficient in Microsoft 365 business applications (Word, Excel, ~ PowerPoint, Outlook,...
- ...identify areas for improvement through SAP S/4HANA SD functionality. 2) Solution Design and... ...enhancements, and interfaces. •Lead or support SAP S/4HANA SD implementations, upgrades... ...with other SAP functional teams (e.g., MM & FICO) to ensure end-to-end process integration...
- ...Business & Integration consultant in the SAP Data Management practice, you will focus... ...communications at all stages of the project. Support drafting of proposals Practice... .... Understanding of technology and its application to business. Enthusiastic and able to...
- ...Description Provide technical support and expertise to customers during the pre-sales and post-sales process. Conduct product... ...Competencies: Basic understanding of relevant technologies and applications. Qualities and Traits: Self-motivated and able to work...
75000 - 90000 Php
...'t worry, we're not looking for an AI engineer disguised as a Support Technician. We're looking for an exceptional Support Technician... ...of IT support. Neurodiversity: First Focus welcomes applications from Neurodiverse candidates. We recommend & appreciate disclosure...- ...JOB TITLE: SAP HANA DB Administration WORK SET UP: Onsite in Taguig or Mandaluyong WORK SHIFT: Depends on the client and project... ...for someone who can work on a shifting schedule As an Application Developer, you will design, build, and configure applications to...
- ...JOB TITLE: SAP S/4 HANA Finance Consultant WORK SET UP : Onsite in Cebu, Mandaluyong... ...your photo to ensure the accuracy of your application. The Work: As a S/4HANA Finance... ...and for providing business and functional support around SAP modules, particularly for ECC...
775000 $ per day
...As an Application Tech Support Practitioner, you will be responsible for providing advanced service desk resolution management to clients. Your typical day will involve accurately defining client issues and designing resolutions based on deep product knowledge, while...- ...Senior Support Technician Let’s be honest. If you’ve ever had to explain to your family why you’re eating dinner at 8am or why your... ...assigned environments Supporting servers, desktops, and applications across Microsoft environments (AD, Azure, Entra, M365) Working...
- ...Overview SAP roles involve working with enterprise systems that support key business processes such as finance, supply chain, HR, and data management. Depending... ...integrations between on-premises and cloud applications (on-prem to on-prem, on-prem to cloud, and cloud...
- ...POSITION TITLE: Customer Support Coordinator WORK LOCATION: Albang WORK SETUP: Day... ..., sales orders, and order changes in SAP and CRM systems. Assist in validating... ...Skills: Proficient in Microsoft 365 business applications (Word, Excel, PowerPoint, Outlook, and...
- ...Global locations for the past 7 years and are now looking for Support Analysts to further develop this market leading service.... ...programs, facilities, and employment opportunities. All qualified applicants will receive consideration for employment without regard to age...
- ...The Administrative Assistant will be responsible for providing support in the administrative tasks of the business Line. • Create... ...PowerPoint, Word). • Advanced proficiency in Windows-based applications. • Good command of the English language (B2+) • Prior experience...
- ...JOB TITLE: Oracle Cloud Application Development Associate Manager WORK SET UP: Onsite in Manila WORK SHIFT: Depends with the client... ...the design, coding, and testing of cloud-based solutions. Support REST API development and PL/SQL scripting. Collaborate with...
- ...Description Provide technical support and assistance to customers regarding product features and functionality. Collaborate with sales teams to understand customer needs and provide suitable solutions. Assist in the preparation and delivery of technical presentations...
- ...Position Summary The role is responsible for driving and supporting the end-to-end operations of JAMCI Financials Insurance business... ...presents to clients. Works on necessary documentations and application for corporate accreditation, as necessary. Client...
67000 Php
...Data Specialist to manage business data, maintain accuracy, and support certification processes. Position: Spanish Master Data Specialist... ...language Knowledgeable in using MS Excel, ERP systems (SAP, Oracle, etc.) is preferred Willing to work in Alabang, Muntinlupa...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to SAP Application Support (SAP MM/SAP SD). Be the first to apply!
