Call Center Representative
Full-time
Synlink Recruitment Outsourcing Co. Inc.
- Handle incoming customer calls and provide exemplary service.
- Resolve customer queries and complaints in a timely and professional manner.
- Document all interactions and issues accurately in the call center system.
- Collaborate with team members to improve service quality and efficiency.
- Achieve call center performance metrics and goals.
- Educational Qualifications: High School Diploma or equivalent
- Experience Level: 0–2 years
- Skills and Competencies: Proficient in English language, excellent customer service skills, strong problem-solving abilities, effective people skills, familiarity with call center operations
- Qualities and Traits: Friendly demeanor, ability to work in a fast-paced environment, strong communication skills
- Responsibilities and Duties: Ability to multitask and prioritize effectively
Requirements
Vacancy posted 15 hours ago
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