Call Center Representative
Full-time
Synlink Recruitment Outsourcing Co. Inc.
- Answer incoming calls and provide exceptional customer service to clients.
- Resolve customer inquiries and complaints in a timely and efficient manner.
- Document all interactions in the call center management system accurately.
- Follow up with customers to ensure their issues have been resolved.
- Maintain up-to-date knowledge of products and services to assist customers effectively.
- Educational Qualifications: High School Diploma or equivalent.
- Experience Level: 0–1 year.
- Skills and Competencies: Proficient in English communication; strong customer service and problem-solving skills.
- Qualities and Traits: Excellent interpersonal skills and a positive attitude.
- Responsibilities and Duties: Ability to handle high call volumes in a fast-paced environment.
Requirements
Vacancy posted 1 day ago
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