Call Center Representative
Full-time
Synlink Recruitment Outsourcing Co. Inc.
- Handle inbound and outbound customer calls in a professional manner.
- Provide accurate information and support to customers regarding products and services.
- Resolve customer inquiries and issues efficiently while maintaining a positive attitude.
- Document customer interactions and maintain detailed records in the system.
- Collaborate with team members to improve service delivery and customer satisfaction.
- Educational Qualifications: High School Diploma or equivalent.
- Experience Level: 0–2 years.
- Skills and Competencies: Strong English language proficiency, customer service orientation, problem-solving skills.
- Qualities and Traits: Excellent interpersonal skills and ability to work as part of a team.
- Responsibilities and Duties: Ability to manage multiple tasks and work in a fast-paced environment.
- Working Conditions: Office environment with standard working hours; shift work may be required.
Requirements
Vacancy posted 17 hours ago
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