Service Crew
Select Goods
NEW STORE ALERT
Key ResponsibilitiesWelcome and assist guests in a friendly, courteous, and professional manner. -
Provide information about FantasyWorld's attractions, activities, rules, and safety guidelines.
Assist children, parents, and guardians with their inquiries and concerns.
Monitor assigned play areas and ensure guests follow safety rules and procedures.
Provide instructions to guests before they use playground equipment and attractions.
Report accidents, injuries, damaged equipment, and safety hazards to the OIC or Store Manager.
Maintain the cleanliness, sanitation, and organization of the playground and assigned areas.
Assist with ticketing, cashiering, POS transactions, and admission procedures when assigned.
Ensure proper wristband issuance, scanning, and monitoring in accordance with company policies.
Handle customer complaints professionally and refer unresolved concerns to the supervisor.
Assist with inventory checking and replenishment of supplies and materials.
Support store activities, events, promotions, and other special activities.
Assist with opening and closing procedures and ensure assigned areas are properly prepared.
Follow company policies, standard operating procedures (SOPs), and safety guidelines.
Maintain proper grooming, hygiene, and professional appearance at all times. - Perform other duties assigned by the OIC, Store Manager, or management
Qualifications
At least a Senior High School graduate; college graduates are welcome to apply.
With or without experience in customer service, retail, hospitality, or entertainment operations.
Fresh graduates are encouraged to apply.
Friendly, energetic, patient, and approachable.
Good communication and interpersonal skills. - Comfortable interacting with children, parents, and families.
Responsible, honest, hardworking, and attentive to detail.
Able to work in a fast-paced environment and as part of a team.
Willing to work on shifting schedules, weekends, and holidays.
Willing to undergo training and follow company policies and procedures.
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