Customer Service Representative - Travel Associate.
Full-time
Gratitude Jobs Ahead HR Inc
Description - Assist customers with travel-related inquiries and bookings.
- Provide expert advice on travel destinations, accommodations, and transportation options.
- Resolve customer issues and complaints promptly and effectively.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with travel vendors to provide seamless service.
Requirements
- Educational Qualifications: Bachelor’s degree in Hospitality, Business, or a related field
- Experience Level: 5–8 years
- Skills and Competencies: Strong communication and interpersonal skills
- Skills and Competencies: Proficiency in customer relationship management (CRM) software
- Qualities and Traits: Strong problem-solving abilities and a customer-focused mindset
- Responsibilities and Duties: Ability to work in a fast-paced environment
- Working Conditions: Flexibility to work varied hours, including evenings and weekends
Vacancy posted 21 days ago
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