Payroll Officer

The Payroll Officer, reporting to the Group Manager – Pharmacy Services is responsible for processing pays for Pharmacy 777 Pharmacies.

The position also provides support to the Payroll Team.

The purpose of the position is to ensure that all employee details are complete and up to date so that pays (and  all the other related processes) run efficiently and effectively, meeting or exceeding Service Level Agreements (SLAs).

KEY RESPONSIBILITIES & ROLE EXPECTATIONS

Technical Work 

1. Payroll. The following are the key areas of responsibility:
- Setting up new permanent and casual employees (including Short Term
Casuals)
- Processing payroll for multiple entities from service members payroll
software into their nominated accounting software (currently
Deputy/Wageloch to GreenTree/Xero).
- Uploading bank files for authorisation.
- Processing ad-hoc/backpay adjustments.
- Processing & maintaining employee terminations/
- Maintaining Short Term Casual employees as instructed by Pharmacy
Owners.
- Updating employee details and rates, as instructed.
- Processing Paid Parental Leave.
- Processing Long Service Leave.
- Investigating queries and providing resolution in accordance with best
practices.
- Provide assistance in completing Audits/reviews to meet service delivery
standards.

Administration

2. Payroll. The following are the key areas of responsibility:
- Post payroll tasks: Email Payslips to relevant employees via approved
software, Single Touch Payroll (STP) lodgement, uploading of reports to
Sharepoint/Filing.
- Generate reports as required to meet service delivery and as requested by
Pharmacy Owners.

3. Other/ad-hoc Tasks:
- Super/IRESS Maintenance.
- Monthly Superannuation Submission.
- Update of STP configuration and action.
- Provider Digital Access (PRODA) account maintenance (including
correspondence & filing of letters).
- Relationship Authorisation Manager (RAM) account maintenance
(including correspondence & filing of letters)
- Action assigned tickets in Freshdesk as per SLA.
- Payroll Tax
- Electronic record keeping meeting agreed document management
protocols
4. End of Month Reports: Leave Accruals, Superannuation, Birthday Rate
amendments.
5. End of Financial Year Reports: General Ledger, Transaction Summary, HR
payment by pay date, Saving CSV files.
6. End of Financial Year Tasks:
- STP Reconciliation (review configuration, reconcile STP to Payroll, STP
year-end lodgement).
- Payroll to GL reconciliation
- New Financial Year (FY) posting period maintenance.
- Changes to Owner Superannuation top up percentage.

Stakeholder/Client Engagement(work & behaviours expected to be provided to clients)

7. Payroll.
- Liaise and communicate with Pharmacy Owners/Managers to meet
service level agreement (SLA) standards.
- Liaise and communicate with service providers (ex. GT) regarding system
requirements.
8. Workers Compensation Insurance. Liaise with workers’ compensation
insurance providers with regard to Pharmacies’ Wages Declaration.
As the above involve collaboration, interfacing with both internal teams and external
contacts, behaviours in each transaction must reflect professionalism, respect,
understanding, inclusivity, accountability and responsibility.

Team Performance & Development (work & behaviours required to achieve goals
and development of own team)

9. Payroll: Assist the payroll team in performing their duties to meet/exceed
SLAs.
10. Other Tasks: Attend meetings and action assigned tasks.
The above entails working/collaborating with the team. Therefore, behaviours need
to reflect professionalism, respect, care, clear communication, stepping in to
support activities and individuals, and encouraging personal and professional
growth.

Behavioural Expectations (pre-filled area)

11. Ensure that both personal and professional representation, conduct/behaviours
reflect the values of the Organisation.
12. Perform all work in accordance with Company Policies, Procedures, Systems
and Standards.
13. Adhere to the confidentiality agreement to ensure all Pharmacy 777 Company
information will be held strictly confidential outside the Company.
14. Information relating to all databases within POS are kept confidential.
15. Information relating to Industry contacts, Patients, Carers, Colleagues, or the
business may only be divulged to authorised external persons subject to the
approval of the Managing Director or the General Manager, and in accordance
with branch Policies and Procedures relating to confidentiality and protection of
personal and sensitive data.
16. MIM (Major Incident Management). It is an expectation that should a major
incident occur, you will respond when called upon to participate in the
Company’s management of the incident.
OH&S (pre-filled area) 17. Have a good understanding and comply with Pharmacy 777 OH&S, Injury

Management and Fitness for Work Human Resources Policies

18. Identify the risks involved in work activities and apply safe working procedures
not limited to eliminating hazards.
19. Maintain work areas in a tidy and safe way and free from hazards.
20. Report to Manager/Human Services Department, all potential risks identified.

Professional Development (pre-filled area)
21. Participate in the Annual Performance and Development Review and regular
check ins.
22. Take responsibility for own professional development, learning and
performance.