Sign up to access all features of our service
  • Job search
  • Favorites
  • Create a CV
    New
  • Subscriptions

Head of People Operations - Restaurant Business

Our Clients

Head of People Operations – Restaurant Business
Location: National Capital Region (NCR)
Work Setup: On-site
Schedule: Monday to Friday
Employment Type: Full-time
About the Role
The Head of People Operations – Restaurant Business will provide strategic HR leadership for the organization's restaurant operations. This role will translate business priorities into effective people programs, with a strong focus on workforce planning, employee relations, engagement, retention, and operational HR effectiveness.
Key Responsibilities
  • Provide strategic HR leadership and business partnering support to restaurant operations.
  • Work closely with Operations leadership to identify workforce challenges and develop practical HR solutions.
  • Lead workforce planning, manpower strategies, talent reviews, and succession planning.
  • Monitor workforce metrics, including attrition, retention, staffing levels, and employee engagement.
  • Develop action plans to address employee turnover and strengthen retention across restaurant locations.
  • Establish structured feedback channels to capture employee concerns and operational workforce issues.
  • Provide guidance on employee relations, labor standards, HR policies, and performance management.
  • Drive initiatives focused on employee experience, culture, leadership development, and organizational effectiveness.
  • Support major organizational changes and transformation initiatives across the business.
  • Ensure effective implementation of HR policies and programs across multiple sites.
  • Lead, coach, and develop HR business partners and other HR professionals supporting operations.
Qualifications
  • Bachelor's degree in Human Resources, Psychology, Business, or a related discipline.
  • 15+ years of progressive HR experience , including significant leadership responsibility.
  • Strong HRBP/generalist background supporting multi-site or high-volume operations.
  • Experience in restaurant operations, QSR, retail, FMCG, or similar fast-paced industries preferred.
  • Strong understanding of employee relations, Philippine labor laws, workforce planning, and HR policies.
  • Experience using HR analytics and dashboards to support business decisions.
  • Strong stakeholder management and influencing skills.
  • Proven ability to lead teams and manage complex people-related business issues.
Vacancy posted 15 hours ago
Similar jobs that could be interesting for youBased on the Head of People Operations - Restaurant Business in Metro Manila vacancy
  •  ...People & Organization Head – Restaurant Operations Location: National Capital Region (NCR) Work Setup: On-site...  ...supporting a large-scale restaurant business. The role will work closely with...  ...related field. At least 15 years of progressive HR leadership... 

    Our Clients

    Metro Manila
    15 hours ago
  •  ...HRBP Head – Restaurant Operations Location: National Capital Region (NCR)...  ...to lead the human resources business partnering function supporting...  ...operations leadership to align people strategies with business...  ...a strong understanding of the people challenges and workforce... 

    Our Clients

    Metro Manila
    15 hours ago
  •  ...HR Business Partner Head Location: National Capital Region...  ...leadership, multi-site operations, and fast-paced...  ...ensure effective delivery of HR services....  ...successful implementation of people initiatives. Qualifications...  ..., quick-service restaurants, retail, FMCG, or... 

    Our Clients

    Metro Manila
    15 hours ago
  •  ...Consumer Operations Head - AVP/VP Metro Manila, Philippines Onsite Monday to Friday...  ...to lead consumer operations and drive business performance, operational excellence, and...  ...Strong commercial acumen with understanding of P&L and key business metrics # Strong... 

    Our Clients

    Metro Manila
    8 days ago
  •  ...valued you’ll be. HSBC is one of the largest banking and...  ...organizations in the world, with operations in 62 countries and territories...  ...the growth is, enabling businesses to thrive and economies to prosper...  ..., and, ultimately, helping people to fulfil their hopes and realize... 

    HSBC Global Services Limited

    Metro Manila
    1 day ago
  • “I am hugely excited about my future and the future of CyberOne. I have enjoyed my time here immensely and have learnt a huge...  ...and simplify compliance. Job Title: Customer Success & Business Operations Coordinator Location: Remote Employment Type: Full-time... 

    CyberOne

    Metro Manila
    more than 2 months ago
  •  ...Engineering Division Head (AVP/VP) Metro Manila, Philippines Onsite Monday...  ...direction across projects, technical operations, and engineering teams. Key Responsibilities...  ...or a related field ~10+ years of relevant engineering and project management... 

    Our Clients

    Metro Manila
    8 days ago
  •  ...insights! We're looking for a Business Intelligence Analyst /...  ...stack. You'll work closely with Operations, QA, and Workforce Management...  ...Qualifications ~2+ years of hands-on Business Intelligence...  ...000+ employees. With the right People, Technology, and Solutions, we... 

    Support Services Group Philippines

    Metro Manila
    15 days ago
  • 2500 - 4000 $

     ...-time remote role for a Chief of Staff supporting a high-performing...  ...of priorities, driving operational efficiency, and fostering cross...  ...discretion. ~ Bachelor’s degree in Business Administration, Management, or...  ...executives and department heads to ensure seamless... 

    Somewhere

    Metro Manila
    a month ago
  •  ...intelligent automation center of excellence that delivers measurable...  ...outcomes. You’ll support business-as-usual governance and controls...  .... You’ll partner closely with operations and technology teams to keep...  ...management. We recognize that our people are our strength and the... 

    JPMorgan Chase & Co.

    Metro Manila
    9 days ago
  •  ...improved across a fast-changing operating environment. You will partner...  .... If you enjoy connecting people, process, and data to make meaningful...  ...this role is for you. As a Business Process Management Senior...  ...will drive consistent oversight of end-to-end processes and the... 

    JPMorgan Chase & Co.

    Metro Manila
    2 days ago
  •  ...Shape the Future as Head of Business Development at Team Liquid Philippines! Do you have a vision for building partnerships and creating opportunities for growth? Team Liquid Philippines is looking for a skilled and results-oriented Head of Business Development to guide... 

    Team Liquid

    Metro Manila
    27 days ago
  •  ...Analyst in the Investment Book of Record (IBOR) team, you will...  .../Regional IBOR investment operations team to provide continued premier...  ...millions of consumers, small businesses and many of the world’s most...  .... We recognize that our people are our strength and the diverse... 

    JPMorgan Chase & Co.

    Metro Manila
    6 days ago
  •  ...best-in-class reporting. As a Business Analyst within the Performance...  ...and reporting inquiries. Operate within an Agile environment...  ...About Us JPMorganChase, one of the oldest financial institutions...  .... We recognize that our people are our strength and the diverse... 

    JPMorgan Chase & Co.

    Metro Manila
    6 days ago
  •  ...locations nationwide with the role of Store Manager (Branch Head). In this role, you will lead the...  ...committed to continuously invest in people and in process, product, and service...  ...looking for Bachelor's Degree in business or any related field Requires a... 

    EastWest Bank

    Metro Manila
    a month ago
  •  ...Job Description Shape the future of operational efficiencies and your career when you spearhead...  ...advanced intelligent automation and business analysis to gather requirements from...  ...asset management. We recognize that our people are our strength and the diverse... 

    JPMorgan Chase & Co.

    Metro Manila
    2 days ago
  •  ...Job Description Be at the heart of a fast-paced operations team supporting critical trading activity...  ...to millions of consumers, small businesses and many of the world’s most prominent...  ...management. We recognize that our people are our strength and the diverse talents... 

    JPMorgan Chase & Co.

    Metro Manila
    6 days ago
  •  ...management, and ongoing maintenance of fee records. You’ll partner with colleagues across operations, data, and invoicing to...  ...to millions of consumers, small businesses and many of the world’s most prominent...  .... We recognize that our people are our strength and the... 

    JPMorgan Chase & Co.

    Metro Manila
    12 days ago
  • 1500 - 2500 $

     ...discipline, are comfortable managing dozens of cross-functional projects simultaneously,...  ..., decisive, and excellent at aligning people, process, and product to deliver results....  ...years’ experience in strategy, strategic operations, or management consulting with proven results... 

    Human Intelligence

    Metro Manila
    a month ago
  •  ...Position: RECRUITMENT OPERATIONS ADMIN Salary range : Up to Php 40,000 (The final amount...  ...) Working Hours: Full-time, UK business hours Work set-up: 100% Remote work under...  ...Recruitment Operations Admin , you will be part of a pivotal backend engine that drives... 

    D2B

    Metro Manila
    13 days ago
  •  ...Associate I (Manager) within Billing Operations, you will own timely fee...  ...and efficient closure of inquiries within standard level...  ...partnerships across functional lines of business and subject matter experts...  ...management. We recognize that our people are our strength and the... 

    JPMorgan Chase & Co.

    Metro Manila
    2 days ago
  •  ...Industry: Business AI Platform Subscriptions Location: Remote Employment Type: Full...  ...and task schedules). Track daily/weekly operational metrics and deliver reliable pipeline forecasts...  ...Requirements Experience: 3+ years of success in B2B or B2C high-ticket sales,... 

    D2B

    Metro Manila
    22 hours ago
  •  ...consistent outcomes. This role combines people leadership with strong operational risk discipline and a continuous...  ...training, and coverage planning to support business continuity. Drive continuous...  ...~ Demonstrated understanding of the end-to-end trade lifecycle for equities... 

    JPMorgan Chase & Co.

    Metro Manila
    12 days ago
  •  ...We are seeking a highly motivated and experienced Business Development Representative (BDR) to join our team in support of a U.S. Healthcare client. In this role, you will be responsible for independently executing sales activities, managing assigned leads, and driving... 
    Remote job

    Our Clients

    Metro Manila
    20 days ago
  •  ...provider for local and multinational business locators. LOCATION: Head Office, BGC, Taguig WORK SET UP:...  ...-site -5 days a week POSITION: Operations Lead for Facilities Management...  ..., operations, and service delivery of managed properties, ensuring compliance... 

    Savills Philippines, Inc

    Metro Manila
    2 days ago
  •  ...across functions to solve complex operational challenges, strengthen...  ...controls. Own daily oversight of fee collection accounts,...  ...related field. ~ Demonstrated people leadership experience (formal...  ...certification (e.g., Master of Business Administration, Certified... 

    JPMorgan Chase & Co.

    Metro Manila
    12 days ago
  •  ...looking for experienced professionals to join us with the role of Business Sales Manager . In this role, you will be responsible...  ...in the Philippines, and is committed to continuously invest in people and in process, product, and service enhancements, and embrace... 

    EastWest Bank

    Metro Manila
    a month ago
  •  ...DETAILS Job Title: Wholesale & Ecommerce Operations Coordinator Location : Remote...  ...Shift: Flexible with overlap during US business hours preferred Working Hours: Part-Time...  ...Coordinator to support the day-to-day execution of wholesale, ecommerce, and fulfillment... 
    Remote job

    MORE.

    Metro Manila
    21 days ago
  • 1500 - 2000 $

     ...Position : Operations/Admin Coordinator Salary : $1,500 - $2,000 AUD a month Working Hours...  ...a specialist concreting and construction business delivering high-quality projects across...  ...to support the day-to-day coordination of active projects to support the owner. This... 

    D2B

    Metro Manila
    a month ago
  •  ...improvements across investment operations and technology. You’ll partner...  ...team, you partner with business and technology stakeholders to...  ...sources and support interpretation of results for stakeholders Conduct...  .... We recognize that our people are our strength and the... 

    JPMorgan Chase & Co.

    Metro Manila
    12 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Head of People Operations - Restaurant Business. Be the first to apply!