AI Engineer for CargoWise One

Join our team and be part of something exciting! We’re searching for talented individuals who are eager to learn, collaborate, and make an impact.

We are seeking an  AI Engineer for CargoWise One  to lead and manage the end-to-end design, implementation, and optimization of system integrations between CargoWise and internal/external business platforms. This is a pivotal role suited to a technical product manager or product engineer with deep experience in CargoWise integration projects, particularly within logistics, freight forwarding, or customs brokerage environments.

The successful candidate will bridge the gap between business operations and technology—owning the integration roadmap, ensuring data integrity across systems, and driving automation and efficiency through smart, scalable solutions.

Key Responsibilities

• Lead CargoWise integration initiatives from concept to delivery, including requirements gathering, solution design, development oversight, testing, and deployment.
• Collaborate with cross-functional teams (operations, IT, product, finance, and third-party vendors) to define and prioritise integration requirements.
• Design and document data flow architectures , ensuring seamless integration between CargoWise and other platforms such as CRMs, ERP systems, client portals, and AI-driven tools.
• Manage APIs, EDI, and middleware integrations , including data mapping, validation, and transformation.
• Develop and maintain integration roadmaps , balancing short-term deliverables with long-term scalability.
• Monitor integration performance , troubleshoot issues, and continuously enhance automation and system reliability.
• Translate business processes into system workflows and ensure best-practice configuration and optimisation within CargoWise.
• Provide expert guidance on CargoWise capabilities, licensing, and integration best practices to stakeholders.
• Liaise with external technology partners and WiseTech Global , managing technical support requests and release changes.
• Train and mentor internal teams on integration tools, processes, and system use

Skills and Experience

Required:

• 5+ years of experience in  CargoWise One implementation or integration projects.
• Proven experience leading  CargoWise API, EDI, or XML integration projects end-to-end.
• Strong understanding of  freight forwarding, customs brokerage, or logistics workflows .
• Technical fluency in  data integration, automation, and system architecture (APIs, SQL, JSON, XML, middleware, etc.).
• Experience in  project management or product ownership , preferably in a SaaS or logistics technology environment.
• Excellent analytical and problem-solving skills with attention to detail.
• Exceptional communication and stakeholder management abilities.

Desirable:

• Experience with  integration platforms (e.g., Dell Boomi, MuleSoft, Azure Logic Apps, or similar).
• Background in  software engineering, computer science, or product management .
• Exposure to  AI, analytics, or automation tools in logistics.
• CargoWise Certification (Certified Professional or Integration Specialist).

Personal Attribute:

• Strategic thinker with hands-on technical capability.
• Strong ownership mindset and a focus on delivery excellence.
• Collaborative communicator who can translate complex technical topics into business language.
• Passion for improving processes and leveraging technology for efficiency and insight

Why Join Us

• Opportunity to  shape the digital ecosystem of a fast-growing logistics organisation.
• Work with  cutting-edge technologies and influence major integration initiatives.
• Supportive, innovative team environment with room for career growth.

What You’ll Bring

• 5+ years’ hands-on experience with  CargoWise One integrations (API, EDI, XML).
• Deep understanding of  freight forwarding, customs, or logistics operations .
• Strong technical foundation — APIs, SQL, JSON, data mapping, middleware.
• Proven track record managing  integration or product delivery projects.
• Excellent communication and problem-solving skills.

Why You’ll Love Working Here

• Be the driving force behind a major digital transformation.
• Work with industry-leading tech in a fast-growing, innovative business.
• Collaborate with a passionate team that values ideas, ownership, and results.

Others

• Permanent WFH* (terms and conditions apply). One-month onsite training required.
• HMO and Life insurance coverage on the first day of work.
• Company to provide internet allowance and PC.
• 20% Night Differential and Other Allowance
• Loyalty award and Others