Customer Service Representative
Full-time
ContantiKnow PH
URGENT HIRING | CUSTOMER SERVICE – VOICE & NON-VOICE
YOUR NEXT BPO OPPORTUNITY STARTS HERE!
Looking for a BPO job? Fresh graduates, first-time job seekers, career shifters, and experienced professionals are welcome to apply.
ONE-DAY ONSITE HIRING PROCESS
Apply onsite, complete your interview, and qualified applicants may receive a job offer on the same day.
AVAILABLE POSITIONS
1. VOICE ACCOUNT – CUSTOMER SERVICE REPRESENTATIVE
Job Responsibilities
- Handle customer inquiries and concerns through phone calls.
- Provide accurate information and resolve issues professionally.
- Document customer interactions and update account records.
- Maintain customer satisfaction and meet performance standards.
Qualifications
- High School Graduate (Old Curriculum) or Senior High School Graduate.
- Good English communication and listening skills.
- Basic computer skills and the ability to navigate multiple systems.
- Customer service or BPO experience is an advantage, but not always required.
- Willing to work onsite, on shifting schedules, weekends, and holidays.
2. NON-VOICE ACCOUNT – CHAT / EMAIL SUPPORT
Job Responsibilities
- Assist customers through chat and email.
- Provide accurate written responses and solutions to customer concerns.
- Maintain organized customer records and documentation.
- Handle multiple inquiries while meeting quality and productivity targets.
Qualifications
- High School Graduate (Old Curriculum) or Senior High School Graduate.
- Good written English, grammar, and comprehension skills.
- Basic computer skills and typing proficiency.
- Strong attention to detail and multitasking abilities.
- Customer service or BPO experience is an advantage, but not always required.
- Willing to work onsite and follow shifting schedules.
WHAT WE OFFER
- Competitive salary packages
- Performance bonuses and incentives
- Paid training
- Night differential and holiday pay
- Career growth opportunities
IMPORTANT REMINDER: Non-voice slots are limited and subject to availability. Placement is on a first-come, first-served basis and is not guaranteed. Once non-voice slots are filled, qualified applicants may be considered for a voice account, subject to account requirements.
APPLY TODAY. INTERVIEW TODAY. POTENTIAL JOB OFFER TODAY.
Start your BPO career with us!
Vacancy posted 1 day ago
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