Customer Service Representative
Full-time
Metacom Careers
Description - Provide exceptional customer service to ensure customer satisfaction.
- Handle customer inquiries and resolve complaints efficiently.
- Document customer interactions and feedback for future reference.
- Assist in processing orders, returns, and exchanges.
- Collaborate with team members to improve service processes.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field preferred.
- Experience Level: 0–2 years of experience in customer service or related roles.
- Skills and Competencies: Excellent verbal and written communication skills.
- Skills and Competencies: Proficient in using customer service software and tools.
- Qualities and Traits: Strong problem-solving skills and empathy towards customers.
- Working Conditions: Ability to work flexible hours, including weekends and holidays.
Vacancy posted 3 days ago
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