Customer Service Representative
Full-time
Metacom Careers
Position
Customer Service Representative – Healthcare Voice Account
Qualifications
- College Graduate – with or without BPO experience
- Completed 2 years in college with at least 6 months customer service-related experience
- No BPO experience required for qualified applicants
- Good to above-average English communication skills
- CEFR B2 level required
- Good interpersonal and customer service skills
- Strong analytical and problem-solving skills
- Good comprehension skills
- Basic knowledge of MS Office
- Willing to work on weekends and holidays
- Willing to work onsite
Salary & Benefits
Salary Package: ₱18,000–₱19,000
Upon hire:
- ₱18,000 Basic Pay
- ₱1,000 Flex Fund Allowance
- 20% Night Differential
- HMO coverage for employee – Day 1
- HMO dependent upon certification
- Life & Accident Insurance
- Annual salary increase based on performance
- 13th & 14th Month Pay
- Government-mandated benefits
Job Description
As a Healthcare Customer Service Representative , you will assist members/customers with their medical and health insurance-related concerns . The role involves handling inbound calls, providing accurate information, and helping customers understand their healthcare benefits and account concerns.
Vacancy posted 1 day ago
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