Customer Service Representative
Full-time
ACCPRO International
Assistant Customer Service
Work Address: Quezon City
Work Set-up: Onsite
Work Location: Quezon City
QUALIFICATIONS:
• Graduate of any 4-year course
• The applicant who has basic accounting subjects is an advantage
• The applicant with experience in customer service is an advantage
• The applicant needs to be computer literate: Word & Excel.
• The applicant needs to have good communication and inter-personal skills
• The applicant needs to be able to work under pressure & multitask
• The applicant needs to be willing to work beyond office hours.
DUTIES AND RESPONSIBILITIES:
• Answer calls and customer concerns
• Needs to know basic product knowledge to be able to provide information about the company’s products and services
• Take orders, determine charges, oversee billings and payments
• Handle customer complaints and returns
• Refer customer complaints to supervisors, managers and salespersons
• Invoicing
• Assist in bidding preparations
• Make sure all orders are processed
• Various reports
BENEFITS OFFERED:
• Government mandated benefits
• Service Incentive Leave (SIL)
Vacancy posted 6 days ago
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