Customer Service Representative
Full-time
Work-1 Manpower Recruitment Services
Description - Assist customers via phone, email, and chat to resolve inquiries and issues.
- Provide knowledgeable and accurate information regarding products and services.
- Document customer interactions and follow up on outstanding issues.
- Maintain customer satisfaction through effective communication and problem-solving.
- Collaborate with other departments to enhance customer experiences.
Requirements
- Educational Qualifications: Diploma in a relevant field or equivalent experience
- Experience Level: Fresh Graduate (0–2 years)
- Skills and Competencies: Strong understanding of English language
- Skills and Competencies: Excellent customer service skills
- Skills and Competencies: Basic technical skills related to products
- Skills and Competencies: Familiarity with digital marketing concepts
- Qualities and Traits: Excellent communication and interpersonal skills
Vacancy posted 23 hours ago
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