Consumer Banking, Corporate Banking and Trade Finance Operations Head

About the Job

Location: Taguig

Corporate Title : Vice President

Work Arrangement: Hybrid

Our Bank Operations Group is looking for experienced professionals to join us in Taguig in the role of Consumer Banking, Corporate Banking and Trade Finance Operations Head .

In this role, you will lead and manage the operational delivery of Consumer Banking, Corporate Banking, and Trade Finance products, driving efficient transaction processing, regulatory compliance, risk mitigation, and exceptional client service. You will also support strategic growth and operational excellence across all related banking activities.

Your dream. Our focus.

East West Banking Corporation (EastWest) is one of the largest universal banks in the Philippines, and is committed to continuously invest in people and in process, product, and service enhancements, and embrace new ideas to enhance the EastWest experience.

We empower our employees to drive their careers and are committed to provide the runway for them to grow. We value teamwork and individual initiative. Join us and be part of a highly engaged team, and a workplace that promotes development and goal attainment.

Whether you're just starting out, or already a seasoned professional, EastWest can help you unleash your potential, and bridge the gap between dream to success.

What the role will entail

• Lead the development and execution of operational strategies across consumer, corporate, and trade finance segments to drive business alignment and growth.
• Champion digital transformation and process optimization to enhance efficiency and service delivery.
• Establish and uphold governance frameworks, ensuring compliance with internal policies and regulatory standards.
• Oversee end-to-end transaction processing for loans and trade finance products, ensuring accuracy, timeliness, and optimal resource allocation.
• Strengthen internal controls and manage operational risks, coordinating with audit and compliance teams to address findings.
• Foster strong stakeholder relationships, collaborating across teams and engaging with regulators to support seamless operations.
• Build and lead a high-performing team, promoting a culture of accountability, innovation, and continuous improvement.

What we're looking for

• Bachelor's degree in Business, Finance, or related field; MBA preferred
• A minimum of 10 to 15 years of progressive experience in banking operations, with at least 5 years in a senior leadership capacity
• Demonstrated expertise in consumer banking, corporate banking, and trade finance operations, with deep knowledge of trade finance products and regulations including Letters of Credit, Bank Guarantees, Documentary Collections, Trade Credit Insurance, Factoring, Forfaiting, Supply Chain Financing, Export Financing, and Structured Trade Finance
• Possesses comprehensive knowledge of regulatory frameworks and operational risk management, ensuring adherence to compliance standards and robust internal controls.
• Demonstrated track record of successfully leading transformation and automation initiatives to enhance operational efficiency and drive strategic outcomes.

What you can expect from joining our team

• Career development and training opportunities
• Competitive salary package and benefits
• Performance-based incentives and recognition programs to reward high-performing individuals
• Opportunity to work with industry experts and be mentored by them
• Defined career progression paths to guide you in your professional growth