Head of Supply Chain & Operations (E-commerce)
Our Clients
Head of Supply Chain and Operations
Location: Taguig City
Work Setup: Hybrid
Work Schedule: Monday to Friday
Job Summary
We are looking for an experienced Head of Supply Chain and Operations to lead and optimize end-to-end supply chain and operational activities. The role will oversee supply chain planning, inventory management, warehousing, order fulfillment, logistics, vendor partnerships, and process improvement initiatives to ensure operational efficiency, cost-effectiveness, and business scalability.
The ideal candidate has a strong background in supply chain and operations leadership, financial management, team development, and strategic planning, preferably within e-commerce, social commerce, FMCG, or related industries.
Key Responsibilities
- Develop and implement supply chain and operations strategies aligned with business objectives and growth plans.
- Oversee demand and supply planning, forecasting, inventory management, and replenishment to ensure product availability and efficient inventory utilization.
- Manage warehousing, order fulfillment, distribution, and logistics operations to meet service-level targets and operational standards.
- Monitor budgets, operating costs, and key performance indicators to improve productivity, cost efficiency, and overall business performance.
- Manage relationships with third-party logistics providers, suppliers, and vendors, including negotiations, contracts, and performance monitoring.
- Identify opportunities for process improvement, automation, and technology integration to enhance supply chain visibility and operational efficiency.
- Lead strategic projects involving business expansion, new product or market launches, systems integration, and operational transformation.
- Establish operational policies, procedures, performance metrics, and controls to ensure consistency and accountability.
- Lead, mentor, and develop supply chain and operations managers and their respective teams.
- Collaborate with senior leadership and cross-functional teams, including Commercial, Brand, Finance, and IT, to achieve business objectives.
- Assess operational risks and implement solutions to strengthen supply chain resilience and scalability.
- Drive continuous improvement initiatives to enhance service quality, customer satisfaction, and operational performance.
Qualifications
- Bachelor's degree in Supply Chain Management, Logistics, Operations Management, Industrial Engineering, Business Administration, or a related field.
- 10–15 years of relevant experience in supply chain, operations, logistics, or related functions.
- At least 5 years of experience in a senior leadership or management role.
- Proven experience in end-to-end supply chain operations, including planning, inventory management, warehousing, fulfillment, and logistics.
- Experience in budget management, cost optimization, and financial performance monitoring.
- Demonstrated ability to lead managers, team leaders, and multi-layered teams.
- Strong experience in vendor management, contract negotiation, and third-party logistics partnerships.
- Background in e-commerce, social commerce, FMCG, or a related fast-paced industry is highly preferred.
- Familiarity with Warehouse Management Systems (WMS), Order Management Systems (OMS), and supply chain technologies is an advantage.
- Strong analytical, strategic planning, problem-solving, and decision-making skills.
- Excellent leadership, communication, negotiation, and stakeholder management capabilities.
- Ability to manage multiple priorities and drive results in a dynamic, growth-oriented environment.
What We Offer
- Competitive compensation package
- Hybrid work arrangement
- Monday-to-Friday work schedule
- Opportunity to lead strategic initiatives and drive business growth
- Collaborative and growth-oriented work environment
Vacancy posted 2 days ago
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