Customer Service Representative
Full-time
Synlink Recruitment Outsourcing Co. Inc.
Description - Assist customers through phone, email, and chat to resolve inquiries and issues.
- Provide information about products and services, including features and benefits.
- Record and maintain customer interactions in the database.
- Collaborate with team members to enhance customer service processes.
- Ensure customer satisfaction and prompt resolution of concerns.
Requirements
- Educational Qualifications: High school diploma or equivalent preferred.
- Experience Level: 0-2 years (entry-level).
- Skills and Competencies: Strong communication and interpersonal skills.
- Skills and Competencies: Ability to handle customer queries with patience and empathy.
- Qualities and Traits: Detail-oriented and able to mult-task effectively.
Vacancy posted 11 hours ago
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