Process Trainer

A Process Trainer/Enforcer in MK Themed Attractions is responsible for ensuring that production staff are properly trained on, and strictly adhere to, established manufacturing processes, safety protocols, and quality standards. This role bridges the gap between management’s operational procedures and the production floor, focusing on efficiency, compliance, and continuous improvement. 

Key Responsibilities

• Training and Onboarding: Facilitate hands-on training for new hires and retraining for current employees on essential machinery, assembly techniques, and safety protocols.
• Standard Operating Procedure (SOP) Enforcement: Monitor the production floor to ensure operators are following standard work instructions, utilizing proper PPE, and maintaining quality standards.
• Process Auditing: Conduct regular, documented walkthroughs of the production area (e.g., "cow path" checks) to inspect tools, identify gaps in processes, and ensure compliance.
• Performance Coaching: Provide on-the-spot feedback, coaching, and corrective actions to team members to improve performance and adhere to standards.
• Documentation Management: Maintain training records, audit trails, and compliance reports to ensure adherence to internal and external standards.
• Continuous Improvement: Identify opportunities to improve existing processes, reduce waste, and enhance productivity in collaboration with engineering and quality teams. 

Required Skills and Qualifications

• Manufacturing Experience: Proven experience in a production or manufacturing environment.
• Technical Knowledge: Strong understanding of machinery, equipment, and quality control processes.
• Communication Skills: Ability to clearly explain complex procedures to diverse audiences.
• Leadership and Authority: Ability to enforce rules confidently while coaching for improvement.
• Attention to Detail: High level of alertness for identifying safety risks or quality defects. 

Key Objectives

The primary goal of this role is to build a skilled workforce that reduces errors, enhances safety, increases efficiency, and ensures consistent product quality, ultimately reducing downtime and costs.