ServiceNow Developers (ServiceNow Architects, ServiceNow SMEs)

JOB TITLE: ServiceNow Developers (ServiceNow Architects, ServiceNow SMEs)

WORK SETUP: Hybrid in Taguig

WORK SHIFT: Shifting

Salary: Confidential (Will be discussed during the Job Offer)

Apply now and receive up to ₱150,000 in Joining Bonus for qualified ServiceNow Developer hires. Eligibility and details will be discussed during the offer stage.

Job Summary:

We are looking for skilled and proactive ServiceNow Developers to provide both functional and technical expertise across the planning, design, development, and implementation of ServiceNow applications. In this role, you will work with an agile mindset to deliver value through scalable and innovative ServiceNow solutions, supporting multiple projects of varying complexity.

Key Responsibilities:

• Provide functional and technical expertise to plan, analyze, define and support the implementation of ServiceNow products or group of applications.

• Facilitate impact assessment efforts in producing and reviewing estimates and solutions for client work requests.

• Design, build and configure ServiceNow applications.

• Work with an agile mindset to create value across ServiceNow projects of multiple scopes and scale.

• Apply innovative ideas to drive automation.

• Drive the delivery of outputs according to agreed schedules and specifications.

• Combine business acumen and analytic insight with programming skills to design, develop, configure, build and support ServiceNow applications to meet specific requirements.

• Develop ServiceNow application code, working through each sprint based on agreed stories – turning user requirements into testable product.

• Implement, test, and deploy ServiceNow solutions using best practice software engineering and ITIL methodology.

• Identify and solve issues and incidents within multiple components of the ServiceNow platform.

• Perform thorough impact analysis and testing for ServiceNow patching and platform upgrades.

• Raise issues and risks proactively, providing recommended solutions and mitigations.

• Produce required deliverables and documentation according to defined standards.

Here’s what you’ll need:

• Required skills: ServiceNow development or architecture skills on the ServiceNow platform and its product lines, including but not limited to any of the following: ITSM, ITOM, SecOps, IRM, ITAM, HRSD, CSM, SPM

• 1 year or more of experience in ServiceNow development/architecture

• Additional skill/s: (nice to have) Agile or Scrum methodology; GenAI

Nice to have skills:​

• Any ServiceNow certification

• ITIL knowledge and/or certification

• A systems engineering or developer background with the ability to learn quickly and share your knowledge with the broader team​

• A mindset to automate everything​

Other details:

• Open for those applicants who are currently in Philippines and already have the right to live and work in this country are eligible for this role

RECRUITMENT PROCESS:

• Endorse for Validation to the client

• Screening with CV Reviewer

• For those shortlisted after the screening interview, proceed to submission of FCV, latest CV, and HRI toolkit through Workday (Inform your candidates right away once they are endorsed through Workday to complete their account)

• For reviewing with the client

PRE-SCREENING QUESTIONS:

1. How many years of relevant hands-on experience with ServiceNow development?

2. How much is your last drawn salary?

3. What is your salary expectation?

4. Are you amenable to working on a hybrid setup with a shifting schedule in Taguig?