Sales Operations Specialist

Center & Academic Operations

• Manage the daily operations of the Center, including reports, sales tracking, inventory, and overall performance.
• Oversee teacher-student schedules (in-center and online) for optimal class matching.
• Understand the programs and work with the teachers to suggest the correct plan for students.
• Monitor student progress, review teacher reports, and provide timely feedback to parents.
• Ensure accurate student records, assessments, and session monitoring.
• Track remaining sessions, send billing reminders, and process leaves/withdrawals.
• Prepare and submit monthly class records and management reports.

Sales & Retention

• Support enrollment growth by conducting parent orientations, presenting programs, and highlighting student progress.
• Proactively engage parents regarding session validity, extensions, and renewals to maximize retention.
• Assist in marketing campaigns, social media updates, and promotional activities to attract new students.
• Build strong community connections to increase visibility and drive new enrollments.

• Bachelor’s degree in Education, Business Administration, or any related field.
• 2–5 years of experience in operations management, customer service, or sales preferably in education, training, or service industries.
• Strong leadership and people management skills.
• Excellent communication and interpersonal abilities, especially with parents and students or customers.
• Proficient in MS Office/Google Suite;
• Results-driven with strong organizational skills, able to balance sales targets with operational efficiency.

Why join us?

• Be part of a mission-driven education company that helps students build confidence and academic success.
• Work in a collaborative, growth-oriented environment with professional development opportunities.