Customer Care Representative
Full-time
Gratitude Jobs Ahead HR Inc
? Hiring BPO Specialists: Travel, Healthcare & Banking Accounts!
JOIN A GLOBAL PIONEER BPO! We have immediate openings for skilled agents across our top accounts in multiple sites. ? LOCATIONS (On-Site Only): MANILA ? YOUR REWARDS & BENEFITS: Competitive Salary Package: Up to ₱25,000 - ₱40,000 + Allowances/Incentives Workload: Manageable call volume with fixed weekly rest days. ✨ ELITE ON-SITE PERKS: Best Office Amenities: Dedicated WIFI zones, Gaming areas, Fitness options. Free Day Meals and regular team celebrations. ✅ REQUIREMENTS (We have two tracks): Experienced Agents: Minimum 6 Months BPO Experience is MANDATORY. New Agents: College Graduates/Freshers are welcome to apply for select entry-level accounts. ? Job Role & Responsibilities* Professionally manage and resolve high-volume inbound customer inquiries (via phone, chat, or email) in a timely and accurate manner. * Identify, troubleshoot, and provide solutions for customer concerns, ensuring first-call resolution (FCR) where possible. * Maintain a high level of product and procedural knowledge to effectively assist customers. Fast-Track Process: One Easy Interview! Interested? Click the "Send Message" button below for immediate assistance!
Vacancy posted 21 days ago
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