Site Reliability Engineering
Gratitude Inc
Key Job Overview
Job Title: Site Reliability Engineer / Custom Software Engineer (Career Level 9)
Location: Manila / Taguig (Onsite)
Work Schedule: Shifting Schedule
Experience Level: 5+ years of relevant SRE experience
Role Summary
As a Site Reliability & Custom Software Engineer (CL9) , you will serve as a Subject Matter Expert (SME) responsible for designing, coding, and enhancing scalable custom software solutions. You will work closely with cross-functional teams using modern frameworks and Agile practices to drive high-performing, resilient systems, optimize infrastructure, and lead incident response across enterprise environments.
Key Responsibilities
Technical Leadership: Act as an SME and lead technical decision-making across immediate and cross-functional teams.
System Reliability & Development: Design, code, test, and enhance custom software components while ensuring high availability, performance, and scalability.
Incident & Infrastructure Management: Oversee system monitoring, architecture scalability, capacity planning, and proactive incident response.
Mentorship & Collaboration: Mentor team members, facilitate cross-team communication, and foster technical growth within the squad.
Process Optimization: Evaluate and continuously improve engineering practices, operational efficiency, and delivery quality.
Professional & Technical Requirements
Experience: Minimum of 5 years of hands-on experience in Site Reliability Engineering (SRE).
Core Skill: Expert proficiency in Site Reliability Engineering practices.
Infrastructure & Automation: Hands-on experience with automation tools and Infrastructure as Code (IaC) to streamline deployment and operations.
Cloud & Containers: Familiarity with modern cloud platforms and container orchestration technologies (e.g., Docker, Kubernetes).
Performance & Reliability: Strong expertise in performance tuning, capacity forecasting, and system architecture optimization.
Monitoring & Incident Response: Demonstrated capability in configuring observability stacks and resolving complex multi-system incidents.
Recruitment Workflow
CV Review & Initial Screening
Workday Validation & CV Screening (Submission with HRI toolkit, FCV, and PDF Resume)
Client Evaluation & Final Interview
Pre-Screening Questions
How many years of relevant working experience do you have in Site Reliability Engineering (SRE)? (Minimum 5 years required)
On a scale of 1 to 10 (10 being highest), rate your proficiency in performance tuning and capacity planning to maintain system reliability.
On a scale of 1 to 10 (10 being highest), rate your knowledge of system architecture, monitoring, and incident response .
Are you amenable to working onsite in Manila/Taguig on a shifting schedule ?
Do you currently have an active application, Workday account, or recent employment history with Accenture?
What is your last drawn monthly salary ?
What is your expected monthly salary ?
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