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Hotel Manager

Full-time

Sotogrande Hotel & Resorts Inc.

About the role

Sotogrande Hotel & Resorts is looking for a Hotel Manager to oversee the daily business and operational functions of a lodging facility, such as a hotel, resort, or inn. The primary goal is to ensure high guest satisfaction, maintain profitability, and enforce safety and brand standards.

Key responsibilities

  • Direct and coordinate front office, housekeeping, food and beverage, maintenance, and security departments

  • Monitor revenue, prepare and control budgets, manage expenses, and analyze financial reports to maximize profitability

  • Hire, train, schedule, supervise, and evaluate staff members while fostering a positive work culture

  • Welcome guests, handle VIPs, and resolve escalated service complaints or recovery issues

  • Coordinate local marketing initiatives, manage corporate bookings, and work to boost occupancy rates

  • Ensure the property complies with local licensing laws, health regulations, building security, and fire safety codes

About you

  • A bachelor's degree in hospitality management, business administration, or a related field is often preferred, though experience through internal promotion or vocational training is also common

  • 2 to 5+ years of supervisory or managerial experience in the hospitality industry

  • Strong leadership, financial acumen, problem-solving abilities, multi-tasking skills, and clear verbal/written communication

  • Familiarity with hotel property management systems (Ezee Absolute) and standard office software

  • Willing to relocate to other hotel properties

Vacancy posted 4 days ago
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