Mandarin IT Support Analyst (Open to Fresh Graduates)
Full-time
J-K Netwok Services
Company Profile: A globally recognized ice cream brand has officially expanded to the Philippines! With over 25 years of excellence in the industry, the company has established a strong international presence with numerous branches worldwide, serving premium-quality, rich, and delicious ice cream loved by customers across the globe. Position: Mandarin IT Business Systems Analyst Company Industry: Food & Beverage Company Work Location: BGC, Taguig City Work Schedule: Dayshift Schedule | (Monday-Saturday) (9 am to 6 pm) Salary: Negotiable Work Set-up: Work On-site
BENEFITS :
- Extensive employee training and career development opportunities.
- Annual bonuses and performance rewards.
- Government Mandated
- HMO
- 13th Month
- Sick Leave
- Vacation Leave
- Competitive salary
REQUIREMENTS OF THE JOB:
- Open to Filipinos and Filipino‑Chinese proficient in Mandarin and English
- Open to Undergraduate and Bachelor’s degree in Information Technology, Computer Science, Information Systems, or a related field
- Open to fresh graduates with strong learning ability, excellent problem‑solving skills, and outstanding cross‑functional communication skills
- Candidates with experience in IT Business Partner, Business Analyst, IT Support, System Integration, or related roles are encouraged to apply
- Strong analytical thinking with the ability to understand and improve business processes
- Excellent interpersonal skills, effective cross‑department communication, and proficiency in Microsoft Excel
- Experience with Azure, BI tools, workflow documentation, or system implementation is an advantage
- Willing to travel occasionally to support store operations
RESPONSIBILITIES OF JOB APPLICATION:
- Provide operational support and maintenance for store systems, including POS, marketing, and online payment platforms.
- Gather and analyze business requirements, identify process improvements, and collaborate with the development team to deliver effective IT solutions.
- Participate in the full project life cycle: initiation, requirements gathering, system configuration, deployment, on-site support, user training, and post‑implementation assistance.
- Troubleshoot system and operational issues during implementation, ensuring functional testing and business support.
- Coordinate and communicate across departments to ensure seamless project execution and business alignment.
- Support store operations through occasional business travel as needed.
RECRUITMENT PROCESS: (ALL ONLINE PROCESS)
- Paper Screening
- HR Initial Interview
- Second Virtual Interview
- Final Interview with the Hiring Manager.
- Job Offer
Vacancy posted 9 days ago
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