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Customer Service Representative

Full-time

Synlink Recruitment Outsourcing Co. Inc.

Qualifications:

  • At least a high school graduate (College level or graduate is a plus)
  • With or without experience (Relevant experience in customer service or call center is an advantage)
  • Good communication skills in English (Both spoken and written)
  • Strong interpersonal and listening skills
  • Basic computer knowledge (Typing, navigating systems, multitasking)
  • Willing to work onsite in Taguig
  • Amenable to shifting schedules, including nights, weekends, or holidays
  • Customer-oriented and able to handle pressure professionally

Responsibilities

  • Handle patient calls, emails & appointment confirmations
  • Assist with referrals, pre-approvals & follow-ups
  • Manage patient records & ensure HIPAA compliance
  • Generate & send medical reports
Vacancy posted 10 days ago
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