Call Center Representative
Full-time
Metacom Careers
Description - Respond to customer inquiries via phone, email, and chat.
- Provide accurate information on products and services.
- Handle complaints and resolve issues efficiently.
- Maintain a positive attitude and foster good relationships with customers.
- Document customer interactions and feedback for quality assurance.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field
- Experience Level: 0–2 years
- Skills and Competencies: Excellent English language skills
- Skills and Competencies: Strong customer service orientation
- Skills and Competencies: Effective problem-solving abilities
- Qualities and Traits: Team player with excellent interpersonal skills
- Skills and Competencies: Familiar with call center operations and scheduling
Vacancy posted 7 days ago
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