Customer Service Agent
Full-time
Miranda HR
Description - Assist customers with inquiries and issues via phone, email, or chat.
- Provide accurate information about products and services.
- Resolve customer complaints and provide effective solutions.
- Document customer interactions and feedback in the system.
- Collaborate with team members to improve service quality.
Requirements
- Educational Qualifications: High School Diploma or equivalent.
- Experience Level: Entry Level: 0–2 years.
- Skills and Competencies: Proficiency in English language; excellent customer service skills; technical aptitude; strong interpersonal and communication skills.
- Qualities and Traits: Patience, empathy, and a positive attitude.
- Working Conditions: Office environment with potential for remote work; flexible hours may be required.
Vacancy posted 5 days ago
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