Sales Administrator
Full-time
Level Up Business Process Outsourcing Services OPC
Level Up is looking for a Sales Administrator who plays a key role in supporting the sales leadership team by overseeing sales operations, analyzing performance data, preparing reports, coaching team members, and implementing strategies that drive revenue growth. Working closely with the Senior Manager, this position ensures the efficient execution of sales initiatives, facilitates training and development programs, assists in resolving customer concerns, and helps maintain high levels of team performance. The ideal candidate is a proactive leader with strong sales experience, excellent organizational skills, and the ability to thrive in a fast-paced call center environment.
Key Responsibilities:
- Provide sales leadership with regular coaching and mentoring across all areas in sales, performance and behavior
- Identify areas for improvement through data analysis
- Prepare and discuss performance evaluations and appraisals
- Accomplish all daily, weekly and monthly reports and deliverables
- Carry out day—to-day deliverables as designated by the senior manager
- Develop strategies for selling of products and designing tactics through which maximum revenue can be earned
- Create training materials and facilitate refresher courses
- Assists the sales manager to resolve customer complaints and issues within the sales department for smooth functioning
Reports to: Senior Manager
Qualifications & Experience
- At least 5 years’ sales experience in a call center environment is required
- Minimum of two-year supervisory experience
- Ability to coach and develop team members
- Good technical skills in the use of Excel and CRM tools, Canva, Microsoft tools
- Flexible and is able to quickly adapt to changing business needs and processes
- Excellent communication skills, both written and verbal
Desirable
- Ability to multi-task and with strong organization skills
Special Requirements
- Can work flexible working hours when required on occasion to meet work load and deadline needs
- Excellent selling skills such as but not limited to closing ability and negotiation.
- Strong People skills
- Strong administrative qualities to deliver reports needed, and tasks assigned
- Direct, manage and motivate the sales leadership so that they can together achieve the desired sales figures
- Provide assistance and support to the Sales Manager (Senior Manager) in achieving departmental goals and objectives
Vacancy posted 21 days ago
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