Aftersales Marketing
Full-time
Philmed Dynasty Corp.
Philmed Dynasty Corporation is ACTIVELY HIRING for Aftersales Marketing to be part of our dynamic and ingenuous team who will enjoy growth and professional development.
About the job:
The Aftersales marketing works closely with the Sales department and Biomedical Team. He/She will promote after sales service, parts and accessories to existing clients. The Aftersales Marketing may also open new opportunities for the company.
Key Responsibilities:
- Respond to customer inquiries and resolve complaints promptly.
- Manage warranty claims and service requests.
- Conducts follow up to ensure customer satisfaction with resolution.
- Work with sales teams to align post sales services.
- Collaborate with technical and development teams to resolve issues.
- Develop and implement after sales service strategies to improve customer retention.
- Recommend up-selling service.
- Participate in campaigns to encourage repeat purchases or referrals.
- Process quotation for after sales parts and services.
- Process, execute after sales parts and services contracts.
- Promote, implement, negotiate and increase after sales service and parts to hospital clients;
- And other tasks that may be assigned.
Key Skills Requirement:
- Strong leadership and interpersonal skills
- Excellent verbal and written communication skills
- Ability to handle multiple tasks and work under pressure.
- Knowledge of medical equipment, warranty processes, and aftersales operations is an advantage.
- Strong organizational skills and attention to detail.
Qualifications:
- Bachelor’s degree in Business Administration, Marketing, or a related field (preferred).
- Experience in aftersales, customer service, or technical support, preferably in the medical supplies or healthcare industry.
- Driven, Passionate, Customer-Focused and Goal/ Result-Oriented
About Philmed Dynasty Corp.
Philmed Dynasty Corp. is a distributor company, engaged in selling medical equipment, consumables, after sales service and construction of hospitals.
Why join us?
Develop your skills with world-class training opportunities abroad
Be part of a team that empowers your growth and development
Vacancy posted 1 day ago
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