Chat Support Representative (Non-voice) - Alorica Cubao site - ONSITE
Full-time
Alorica
Responsibilities - Answer customer inquiries via email, or chat.
- Resolve complaints and provide effective solutions.
- Process orders , payments, and refunds.
- Assist with product and service support .
- Maintain accurate customer records in the system.
- Communicate clearly and follow company guidelines.
- Coordinate with other teams for issue resolution.
- Meet performance and quality metrics .
- Gather and relay customer feedback .
Requirements & Benefits of ALORICA PH!
- NO BPO experience needed – Will train you!
- Open for Fresh Grads, SHS/HS Grads, College Undergrads, Vocational Grads – YOU are welcome!
- 20% Night Differential
- Paid Training & Incentives
- HMO & Government Benefits
- 13th Month Pay
- Vacation Leave / Personal Time Off – Paid
- Anniversary Bonus
- Annual Performance Increase
- Work Onsite with a professional & supportive team
Vacancy posted 14 days ago
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