IT Support Assistant
Full-time
Smoothmoves, Inc.
- Attends to the day-to-day IT-related issues at the assigned Registry of Deeds (RD).
- Ensures continuous and smooth IT operations of the assigned RD.
- Provides maintenance support of all IT Infrastructure and Site Support facilities of the assigned RD.
- Communicates with Headquarters for the resolution of operational incidents encountered.
- Coordinates all IT activities and operations inherent to the continuous operation with direct reporting to the Area Supervisor.
- Prepares the Operations report on a weekly and monthly basis.
- Participates in the daily IT operations of the site.
- Monitors and maintains site inventory of supplies and assets.
- Responds in a timely manner to all IT-related requests, such as technical problems and inquiries from LRA personnel.
- Provides an updated list of installed, delivered, and pulled out IT equipment.
- Assets are properly tagged, and an updated inventory of these assets is kept and maintained.
- Critical incidents in sites are resolved immediately.
- ICN closure rate should be within 24 hours (within the same day). Regular incidents at sites are resolved in a timely manner.
- Submits Daily/Weekly/Monthly/Quarterly Site reports, Deposit Slip.
- Prepayment documents ensure 100% accomplishment of the site logbook reports.
- Performs all other related duties that may be assigned from time to time.
- At least 2nd yr College undergraduate of Information Technology or any related course.
- Fresh graduates are welcome to apply
- To be assigned in Registry of Deeds- Lucena Quezon
- Highly motivated and has the ability to coordinate.
- Must be highly organized and systematic individual.
- Must have a sense of urgency and initiative.
- Able to cope with pressures and deadlines.
- Working Condition / Schedule 8 am-5 pm Monday – Friday (required to render overtime if needed).
Qualifications:
Vacancy posted 2 days ago
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