Online Customer Service Representative
Full-time
Gratitude Jobs Ahead HR Inc
Description - Assist customers with inquiries via online chat, email, and phone.
- Provide accurate product information and support to enhance customer satisfaction.
- Problem-solve and resolve customer issues in a timely manner.
- Maintain records of customer interactions and transactions.
- Collaborate with other departments to improve service processes.
Requirements
- Educational Qualifications: High School Diploma or equivalent
- Experience Level: 0–2 years
- Skills and Competencies: Proficient in English Language, Customer Service, Scheduling, Problem Solving
- Qualities and Traits: Strong communication skills, Team player, Detail-oriented, Adaptability
- Working Conditions: Remote work environment with flexible hours
Vacancy posted 18 hours ago
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