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Call Center Agent (URGENT/FAST PROCESS)

Full-time

Synlink Recruitment Outsourcing Co. Inc.

Job Title: Call Center Agent
  • Work Location: Quezon City
  • Job Type: Full-time
  • Schedule: Shifting / Night Shifts
  • Compensation: Up to 25k + Benefits

Position Summary

We are expanding our operations in Davao and seeking goal-oriented, customer-first Customer Service Representatives . In this role, you will serve as the premier point of contact for our international clients, ensuring high-quality support and seamless issue resolution. We warmly welcome both experienced industry veterans and driven entry-level applicants ready to kickstart their careers.

Key Responsibilities

  • Multi-Channel Support: Handle inbound and outbound calls, emails, and chats to assist clients with account management and technical troubleshooting.
  • Critical Thinking: Listen intentionally to client concerns, diagnose the core issue, and execute effective solutions.
  • Information Management: Maintain comprehensive and precise logs of all client interactions within our internal database.
Vacancy posted a month ago
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