CSR (Collection Analyst)
Full-time
Synlink Recruitment Outsourcing Co. Inc.
Customer Interaction:
- Respond promptly to inquiries via phone, email, chat, or face-to-face.
- Provide accurate product and service information to assist customers.
Issue Resolution:
- Handle and resolve customer complaints with effective solutions.
- Collaborate with internal teams to address and resolve customer issues.
Order & Data Management:
- Process orders, forms, applications, and requests efficiently.
- Maintain detailed and accurate records of customer communications and transactions.
Compliance & Quality Assurance:
- Adhere to company policies and procedures to ensure consistent service delivery.
- Meet or exceed performance targets, including response times and customer satisfaction metrics.
Job Requirements
- College Undergraduate
- No experience required
Vacancy posted a month ago
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