Customer Service Representative(Collection Analyst)
Full-time
Synlink Recruitment Outsourcing Co. Inc.
Job Requirements - HS Graduate or College Graduate
- With or without experience
- Excellent communication skills
Responsibilities
- Respond promptly and professionally to customer inquiries via phone, email, chat, or in-person.
- Assist customers with product information, order processing, billing, and technical support.
- Resolve customer complaints and issues effectively and escalate to the appropriate department when necessary.
- Maintain accurate records of customer interactions and transactions.
- Follow up with customers to ensure their issues are resolved and their needs are met.
Vacancy posted 15 hours ago
Similar jobs that could be interesting for youBased on the Customer Service Representative(Collection Analyst) in Taguig vacancy
- ...Working Schedule: Night Shift Role Overview: As a Collections Representative, you will be responsible for managing and recovering overdue... ...best practices, and a commitment to maintaining positive customer relationships while achieving collection targets....
- ...Responsibilities Maintain and update customer records accurately in the system. Handle returns, refunds, and exchanges in compliance... ...customer needs. Provide feedback and insights on customer service trends to support process improvement. Job Requirements...
- ~ Display effective collection techniques, call handling skills, and negotiate with confidence... ...and relevant information to the customer ~ Effectively provide prompt, accurate... ...consequences of delinquency ~ Maintaining service levels and call center performance metrics...
- ...Job Title: Customer Service Representative (Sales) Location: BGC, Taguig Onsite Job Type: Full-Time Company: FYB Technologies Inc. About... ...sessions. Collaborate with team leaders and quality analysts to improve performance. Requirements ~3 months–2 years...
- ...Customer Interaction: Respond promptly to inquiries via phone, email, chat, or face-to-face. Provide accurate product and service information to assist customers. Issue Resolution: Handle and resolve customer complaints with effective solutions. Collaborate...
- ...Provide exceptional customer service and support to clients via phone, email, and chat. Resolve customer inquiries and issues promptly... ...improve service delivery. Assist in product/service feedback collection from customers. Account Type: Non-voice Shift:...
- ...As a Customer Service Representative (Telecollectors), you will be responsible for contacting customers to collect outstanding debts and negotiating payment terms. You will maintain a professional demeanor and adhere to company policies and legal requirements to achieve...
- ...Customer Service Representative Job Summary Customer Service Representatives are dynamic and highly-driven CSRs of TCS. These bright and... ...Recommends potential products or services to management by collecting customer information and analyzing customer needs....
- ...Description Respond to customer inquiries via various communication channels. Resolve... ...Assist in the development of customer service policies and procedures. Collaborate... ...of experience in customer service with Collection experience. Skills and Competencies:...
- ...Provide exceptional customer service by responding to inquiries and resolving issues in a timely manner. Manage a high volume of inbound... ...positive and professional attitude while dealing with customers. Collect and document customer feedback to improve service processes....
- ...Description Handle customer inquiries and provide appropriate solutions and information Manage collections and account receivable processes efficiently Utilize CRM/NET... ...and Competencies: Excellent customer service skills Skills and Competencies: Familiarity...
- ...As a Benefit Customer Service Representative, you will have the rewarding opportunity to help our client members through the enrollment process... ...client’s plan documents and online knowledgebase tools while collecting relevant information to determine immediate requests/...
- ...Main Duties and Responsibilities: Deliver prepared scripts to make sales, to collect payments or share and verify data with potential customers Describing product services, its features and benefits, responding to questions and getting customer’s information...
- ...We are seeking a seasoned Customer Service Team Leader with a strong background in banking/cards and B2C collections. The ideal candidate will lead a team of customer service representatives, ensuring high-quality service delivery and compliance with client standards...
775000 $ per day
...ARE ELIGIBLE TO APPLY FOR THIS ROLE--- POSITION TITLE: Customer Service Sr Analyst WORK SETUP: Return to Office OVERALL PURPOSE: The Service... ...assigned • May act as a point of contact for senior client representatives • Anticipate, identify, and assess complex issues/...- ..., accurate, and professional support to customers through live chat, email, and ticketing... .... 3. Follow established workflows and service guidelines to ensure consistent and high... ...rules and product knowledge. 4. Timely collects and reports abnormal issues; can perform...
- ...Description Assist customers with inquiries and provide information regarding products and services. Resolve customer complaints and issues with a focus on customer satisfaction. Maintain accurate records of customer interactions and transactions. Collaborate...
- ...Description Provide exceptional customer service via phone, email, and chat. Assist customers with inquiries and resolve issues promptly and effectively. Maintain accurate records of customer interactions and transactions. Collaborate with team members to...
- ...Description Provide exceptional customer service via phone, email, and chat. Assist customers with inquiries, complaints, and product information. Maintain accurate records of customer interactions and transactions. Collaborate with team members to improve...
- ...Customer Service Representative Job Summary We are seeking a professional and customer-focused Customer Service Representative to join our team. The ideal candidate will be responsible for assisting customers, resolving inquiries and complaints, and providing exceptional...
- ...Description Assist customers with inquiries and provide accurate information. Handle customer complaints and resolve issues effectively... ...proficiency Skills and Competencies: Excellent customer service skills Skills and Competencies: Strong interpersonal skills...
- ...Description Provide exceptional customer service to clients via phone, email, and chat. Resolve customer inquiries and issues efficiently and professionally. Maintain accurate records of customer interactions and transactions. Collaborate with team members...
- ...Description Handle customer inquiries and provide effective solutions. Assist customers via phone, email, or chat to resolve issues... ...in the database. Collaborate with team members to improve service delivery and customer experience. Requirements Educational...
- Basic computer knowledge. Answer customer calls and assist with inquiries. No experience required.
- ...Respond to customer inquiries and address concerns by providing accurate information and support. Explain products and services, assist with order placement, calculate fees, and handle billing or payment transactions. Review customer accounts and update account details...
- ...Description Assist customers with inquiries and provide information on products and services. Resolve customer complaints in a timely and professional manner. Maintain accurate records of customer interactions and transactions. Collaborate with team members...
- ...Description Respond to customer inquiries via phone, email, and chat. Provide efficient and effective solutions to customer issues... ...and order processing. Maintain a high standard of customer service and satisfaction. Document customer interactions accurately...
- ...A Customer Service Representative (CSR) acts as the primary link between a business and its customers. They handle inquiries, process orders, resolve complaints, and ensure customer satisfaction. They work across multiple communication channels, including phone, email,...
- ...Description Provide exceptional customer service via phone, email, and chat. Assist customers with inquiries, complaints, and product information. Resolve customer issues promptly and effectively, ensuring satisfaction. Document customer interactions and maintain...
- ...Description Lead core responsibilities for Customer Service Representative and deliver measurable business outcomes. Collaborate with cross-functional teams to execute plans with quality and timeliness. Communicate progress, blockers, and recommendations clearly...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Representative(Collection Analyst). Be the first to apply!
