Customer Service Representative- Enjoy dayshift and weekends off with our Energy Account at TTEC UPTH
Full-time
Teletech
Your potential has a place here with TTEC’s award-winning employment experience. As a Customer Service Representative working onsite in UP Technohub, Quezon City, you’ll be a part of bringing humanity to business. #experienceTTEC
Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in Philippines says it all!
We're making it easy for you to connect with our recruiters and get hired faster. Stop by TTEC UP Technohub, Monday to Friday from 9am to 4pm at 4th Floor, Building H, UP Technohub Ayala Land, Diliman, Quezon City.
What You’ll Do
Do you have a passion for helping others? Whether it’s getting answers for customers quickly, consulting on products with compassion or finding resolutions for their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.
During a Typical Day, You’ll
- Answer incoming communications from customers
- Conduct research to provide answers for customers to resolve their issues
What You Bring to the Role
- Open to fresh college graduates with a degree requiring excellent communication skills and understanding of customer service
- Completed 2 years in college or SHS Graduates are welcome to apply
- With at least 6 months of BPO experience or at least 1 year of experience from another customer-facing industry
- Recognize, apply and explain your product or service knowledge
- Computer experience
What You Can Expect
- Dayshift work schedule
- Supportive of your career and professional development
- An inclusive culture and community minded organization where giving back is encouraged
- A global team of curious lifelong learners guided by our company values
- And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives
Vacancy posted 21 hours ago
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