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Customer Service Representative -DAYSHIFT SCHED

Full-time

MD-TORCH Solutions

Description
  • Act as the first point of contact for customer inquiries and support.
  • Handle customer complaints and provide appropriate solutions.
  • Maintain a high level of professionalism and customer service at all times.
  • Document customer interactions and maintain records in the company's database.
  • Collaborate with team members to improve service delivery and efficiency.

Requirements

  • Educational Qualifications: HS/SHS Graduate
  • Experience Level: 0–2 years of customer service experience + with 6mos International voice Exp
  • Skills and Competencies: Excellent communication and interpersonal skills.
  • Qualities and Traits: Strong problem-solving abilities and a customer-oriented mindset.
  • Responsibilities and Duties: Ability to work in a fast-paced environment and manage multiple tasks.
  • Working Conditions: Day shift schedule with opportunities for flexible hours.
Vacancy posted a month ago
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