Customer Service Representative -DAYSHIFT SCHED
Full-time
MD-TORCH Solutions
Description - Act as the first point of contact for customer inquiries and support.
- Handle customer complaints and provide appropriate solutions.
- Maintain a high level of professionalism and customer service at all times.
- Document customer interactions and maintain records in the company's database.
- Collaborate with team members to improve service delivery and efficiency.
Requirements
- Educational Qualifications: HS/SHS Graduate
- Experience Level: 0–2 years of customer service experience + with 6mos International voice Exp
- Skills and Competencies: Excellent communication and interpersonal skills.
- Qualities and Traits: Strong problem-solving abilities and a customer-oriented mindset.
- Responsibilities and Duties: Ability to work in a fast-paced environment and manage multiple tasks.
- Working Conditions: Day shift schedule with opportunities for flexible hours.
Vacancy posted 22 days ago
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