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Financial Advisor

Full-time

Gratitude Jobs Ahead HR Inc

Job title: Financial Advisor

Account: UK Financial Collections

Work set up: 100% Onsite at Eton Centris, Quezon City

Work shift: Shifting schedules, UK time

Salary: Up to 50,900

Start date: TBD

Headcount: 1

Qualifications:

• Bachelor's Degree

• 4-5 years of relevant US/UK banking and collections experience

• Leadership experience in UK collections/recoveries

• Previous experience of providing effective one-to-one coaching to internal colleagues is highly desirable.

• Proven track record in providing support to customers experiencing mortgage arrears.

• Proficiency in undertaking complex financial support, litigation and receivership activities.

• Good to have: Exposure to UK banking or collections experience in other verticals.

• Not a job hopper

Key Skills:

  • Strong knowledge of FCA regulations
  • Consumer Credit Act
  • GDPR, and negotiation skills.

Responsibilities:

  • Handling inbound/outbound calls
  • Managing arrears
  • Conducting forbearance
  • Ensuring customer treatment follows compliance standards.

Pre-screening Notes:

• How many years of relevant experience you have in US/UK banking and collections experience?

• Do you have Leadership experience in UK collections/recoveries?

•. Rate your Proficiency in undertaking complex financial support, litigation and receivership activities from 1-10

• Do you have Exposure to UK banking or collections experience in other verticals?

• How much is your last drawn salary?

• How much is your salary expectation?

• Are you amenable to work onsite in QC with a Shifting schedule?

• When are you available to start once hired?

Vacancy posted a month ago
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