Financial Advisor
Full-time
Gratitude Jobs Ahead HR Inc
Job title: Financial Advisor
Account: UK Financial Collections
Work set up: 100% Onsite at Eton Centris, Quezon City
Work shift: Shifting schedules, UK time
Salary: Up to 50,900
Start date: TBD
Headcount: 1
Qualifications:
• Bachelor's Degree
• 4-5 years of relevant US/UK banking and collections experience
• Leadership experience in UK collections/recoveries
• Previous experience of providing effective one-to-one coaching to internal colleagues is highly desirable.
• Proven track record in providing support to customers experiencing mortgage arrears.
• Proficiency in undertaking complex financial support, litigation and receivership activities.
• Good to have: Exposure to UK banking or collections experience in other verticals.
• Not a job hopper
Key Skills:
- Strong knowledge of FCA regulations
- Consumer Credit Act
- GDPR, and negotiation skills.
Responsibilities:
- Handling inbound/outbound calls
- Managing arrears
- Conducting forbearance
- Ensuring customer treatment follows compliance standards.
Pre-screening Notes:
• How many years of relevant experience you have in US/UK banking and collections experience?
• Do you have Leadership experience in UK collections/recoveries?
•. Rate your Proficiency in undertaking complex financial support, litigation and receivership activities from 1-10
• Do you have Exposure to UK banking or collections experience in other verticals?
• How much is your last drawn salary?
• How much is your salary expectation?
• Are you amenable to work onsite in QC with a Shifting schedule?
• When are you available to start once hired?
Vacancy posted more than 2 months ago
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