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Account Services Assistant

Full-time

Tangent Solutions, Inc.

Calling all Customer Success and POS terminal enthusiasts!

The largest non-bank POS terminal network in the Philippines is hiring. 

We are looking for a qualified Account Services Assistant.

What you'll get?

  • Permanent and Direct employment
  • Christmas Bonus on top of 13th month pay.
  • Career growth through our Career & Leadership Program
  • Employee Rewards and Recognition Programs

PLEASE READ THE JOB DESCRIPTION AND JOB QUALIFICATIONS CAREFULLY. 

Job Description:

  • Assist Account Coordinator with terminal-related concerns received from accounts daily. 
  • Provides complete and timely reports and updates to accounts based on set deliverables of key support groups.
  • Establishes filing and documentation of the encoding system of account and other official and business-related records.
  • Coordinates with Operations Department in the pick up and delivery of supplies, terminals, paper consumables, etc. to merchants.
  • Prepares reports on a regular basis for submission to clients’ immediate superior and project managers.
  • Prepares forms for any terminal related requests.
  • Exerts best effort that the Quality Objectives are met; implements and/or carryout quality improvement activities and functions as Account Services Assistant as may be formally and officially defined by the immediate superior or by the executive management.
  • A Bachelor's Degree in Information Technology, Business Administration, Marketing and other related fields.
  • Preferably with t least 1 year of work experience in performing sales executive and/or administrative functions.
  • Keen on minute details, flexible, systematic, and results-oriented;
  • Computer literate in windows-based applications with the ability to learn customer service software applicants.
  • With excellent and professional verbal and written communication skills.
  • Amenable to work onsite in Ortigas Pasig, City. (No work from home)
  • Can start immediately.

Vacancy posted 12 days ago
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