Sales Development Representative

Job Summary:

We’re after a confident, motivated Appointment Setter to help us reach prospects and fill our calendar with qualified conversations. You’ll contact potential customers, generate interest, and book meetings for our team to close. You’ll excel if you’re a strong communicator who’s comfortable with outreach and follow-up and stays organized while working on your own.

Key Responsibilities:

• Contact prospective customers by phone, email, and social media message

• Present our services and build interest using approved scripts and talking points

• Qualify prospects to make sure they’re a good fit before booking a meeting

• Book qualified appointments directly onto our team’s calendar

• Follow up steadily with prospects who haven’t responded yet

• Answer common questions and handle objections professionally

• Record every lead, conversation, and booked appointment accurately in the CRM

• Send appointment confirmations and reminders to cut down on no-shows

• Provide regular updates on outreach activity and booking results

Mandatory Skills:

• Proven experience in appointment setting, cold calling, lead generation, or outbound sales

• Excellent spoken and written English with a clear, friendly phone presence

• Confident objection handling and persuasive communication

• Comfortable using a CRM and calendar scheduling tools

• Ability to follow scripts while sounding natural and personable

• Responsible, focused, and independent

• Strong communication skills

• Reliable internet connection and a professional, distraction-free workspace

Preferred Skills:

• Experience setting appointments for a service-based or B2B business

• Familiarity with outreach tools such as email sequencing platforms or LinkedIn

• Experience writing outreach messages and follow-up sequences

• Ready to manage several leads and follow-ups at a time

• Proactive mindset with ideas for improving scripts and outreach results

Why Join Us:

This is a great opportunity to play a visible part in a growing business, where every appointment you book contributes directly to our growth. You’ll work closely with a supportive team, get the guidance you need to succeed, and have room to take on more as your results build.