Call Center Representative
Full-time
Synlink Recruitment Outsourcing Co. Inc.
- Answer incoming calls and assist customers with inquiries.
- Provide exceptional customer service and build rapport with callers.
- Resolve customer issues by investigating problems and providing solutions.
- Document customer interactions and maintain accurate records.
- Follow up on escalated issues to ensure satisfactory resolution.
- Educational Qualifications: High School diploma or equivalent.
- Experience Level: 0–2 years.
- Skills and Competencies: Proficient in English language, strong customer service skills, effective problem-solving abilities, excellent people skills, familiarity with call center operations.
- Qualities and Traits: Strong communication skills, patience, adaptability, and a positive attitude.
- Working Conditions: Ability to work in a fast-paced environment and handle multiple calls simultaneously.
Requirements
Vacancy posted 3 days ago
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