Call Center Representative
Full-time
Synlink Recruitment Outsourcing Co. Inc.
- Handle incoming customer calls and provide accurate information about products and services.
- Resolve customer inquiries and complaints in a timely and professional manner.
- Document call details and customer interactions in the database.
- Maintain customer satisfaction by providing excellent service and support.
- Assist in training new staff members as needed.
- Educational Qualifications: High School Diploma or equivalent
- Experience Level: 0–2 years
- Skills and Competencies: Proficient in English Language, strong Customer Service skills, excellent Problem Solving abilities, and interpersonal People Skills.
- Responsibilities and Duties: Ability to manage a high volume of calls and multitask effectively.
- Qualities and Traits: Friendly demeanor, patience, and resilience under pressure.
- Working Conditions: Office environment, may involve shift work including evenings and weekends.
Requirements
Vacancy posted 11 days ago
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