Call Center Representative
Full-time
NeksJob Philippines
As a Customer Service Representative, you’ll assist customers through phone, email, and chat. You’ll be responsible for troubleshooting technical concerns, addressing customer inquiries, and providing accurate product information. Strong communication and active listening skills, along with basic computer proficiency, are essential for the role.
Key Responsibilities:
Answer customer calls and assist with questions about products, orders, and accounts.
Provide clear explanations of company services, policies, and available options.
Investigate customer concerns and troubleshoot issues professionally.
Resolve customer problems efficiently and strive for first-call resolution.
Update customer and account information accurately.
Qualifications
At least 6 months call center experience
SH/SHS Grad
Willing to work on site
Basic computer literacy
Good communication skills
Why Join Us
Paid Training
Competitive Salary
Bonuses
HMO and Other Benefits
Career Growth Opportunities
Fun and Supportive Team Environment
Vacancy posted 9 days ago
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