Healthcare Team Leader Opening - 1-2 Years TL Experience
Full-time
Epsilon Group Services
Healthcare Team Leader Opening | 1–2 Years TL Experience | Healthcare Account | Up to ₱50K Work Location: Pasig City (In front of Tiendesitas) Salary: ₱45,000 – ₱50,000 Shift: Night Shift Work Setup: Onsite Job Summary We are looking for an experienced Healthcare Team Leader to manage and support a high-performing team in a fast-paced BPO environment. The ideal candidate should have strong leadership skills and experience handling healthcare accounts. Key Responsibilities
- Lead and manage a team of healthcare associates
- Monitor team performance, attendance, and productivity
- Conduct coaching sessions and performance reviews
- Handle escalations and support daily operations
- Ensure achievement of KPIs and client expectations
- Collaborate with QA, Training, and Operations teams
- At least 1–2 years of Team Leader experience in a BPO setting
- Must have healthcare account experience
- Strong communication and leadership skills
- Knowledgeable in healthcare KPIs and operations
- Willing to work onsite in Pasig on a night shift schedule
- Can start ASAP or within a short notice period
Vacancy posted more than 2 months ago
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