Logistics Customer Service Supervisor (Shipping)
Full-time
J-K Network Services
Look for Ms. Bianca
Client Profile: A diversified organization operating across transportation, urban development, retail, and lifestyle services, focused on delivering safe, reliable, and high-quality experiences. The organization emphasizes sustainability, innovation, and long-term value creation for the communities it serves.
Position: Logistics Customer Service Supervisor (Shipping)
Industry: Japanese Shipping and Cargo Firm
Work Location: Biñan Laguna
Work Schedule: Fixed Day shift (8am to 5pm only)
Work Setup: Onsite
Salary Range: Php 30,000 - Php 35,000
BENEFITS:
- Leave Credits
- Company Christmas gift
- Company sponsored events
- Free parking
- Opportunities for promotion
- Promotion to permanent employee
- HMO
- Government Mandated Benefits
- 13th month pay
Job Requirements:
- Bachelors Degree holder of any course , open to undergraduate.
- With or without experience are encourage to apply.
- With experience in supervising staff for at least 1 year.
- Willing to work using emails and calls with customers.
- Amendable to work onsite.
- Amendable to attend face to face interview.
Job Responsibilities:
- Train and oversee team members
- Guide customer on how to place an order
- Answer inquiries about logistics rate, timeline and shipping
- Answer customers via email, Chat and phone calls
- Use Tagalog and English based on Customer preferences
- Update customers regarding their ongoing orders
- Help customer place an order once decided
- Provide information of the requirements when using the service
- Double check if customer requirements are compliant with PEZA
- Update clients if there are delays, Issues or concerns about shipment
- The customers inquiries are mostly shipping timeline and Rates
Recruitment Process: (Face to Face)
- Initial Interview
- Final Interview
- Job Offer
Vacancy posted 21 days ago
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