Customer Service Associate (Shipping)
Full-time
J-K Network Services
A 50 year old Japanese company expanded their business in the Philippines. This company is popular for leading the railway, the logistics, import, export, shipping, trading and more business in Japan. Due to its success, this firm opened its office in Manila to serve the globe.
Position: Customer Service Associate (Shipping)
Salary: Php 18,000 to Php30,000 (Fixed Dayshift)
Type of Job: Calls and Emails
Account: Local or Asian Account
Company Industry: Japanese Shipping and Cargo Firm
Work Location: Laguna
Work Schedule: Fixed Day shift (8am to 5pm only) *this is not shifting
Work Set Up: Onsite in Laguna
Who is qualified?
Bachelors Degree holder of any course , open to undergraduate
1 year experience in CSR
This is an urgent hiring: Heads required is 4
Willing to undergo training
Willing to work using emails and calls with customers
This is not “complaint line” this is more on order management
What are the duties of the job?
Guide customer on how to place an order
Answer inquiries about logistics rate, timeline and shipping
Answer customers via email, Chat and phone calls
Use Tagalog and English based on Customer preferences
Update customers regarding their ongoing orders
Help customer place an order once decided
Double check if customer requirements are compliant with PEZA
How is the recruitment process?
This is 1 day hiring. First and final interview done by the Site
Manager and you will get to know the result within the day.
Vacancy posted 7 days ago
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