Customer Service Representative
Full-time
Metacom Careers
Description - Provide exceptional customer service to clients through various channels including phone, email, and chat.
- Assist customers with inquiries, complaints, and requests in a professional and efficient manner.
- Resolve issues by identifying the root cause and implementing effective solutions.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with team members to improve processes and enhance customer experience.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field or equivalent experience
- Experience Level: 0–2 years
- Skills and Competencies: Strong problem-solving skills
- Skills and Competencies: Excellent English language proficiency
- Skills and Competencies: Strong work ethic and organizational skills
- Qualities and Traits: Excellent interpersonal and people skills
- Skills and Competencies: Familiarity with call center operations is a plus
Vacancy posted 9 days ago
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