Customer Service Representative
Full-time
Gratitude Jobs Ahead HR Inc
Description - Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services.
- Handle customer complaints and provide appropriate solutions and alternatives.
- Manage scheduling and appointment-setting for customers effectively.
- Ensure high levels of customer satisfaction through excellent sales service.
- Document all customer interactions in the CRM system for record-keeping and follow-up.
Requirements
- Educational Qualifications: High School Diploma or equivalent
- Experience Level: 0–2 years
- Skills and Competencies: Proficient in English Language, excellent Customer Service skills, Scheduling experience, and strong Problem Solving abilities
- Qualities and Traits: Positive attitude, strong communication skills, and customer-oriented mindset
- Working Conditions: Ability to work in a fast-paced environment and handle multiple tasks simultaneously
Vacancy posted 4 days ago
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