Shipping CSR Supervisor
Full-time
J-K Network Services
Industry: Japanese Shipping and Cargo Firm Work Location: Biñan Laguna Work Schedule: Fixed Day shift (8am to 5pm only) Work Setup: Onsite Salary Range: Php 30,000 - Php 35,000
BENEFITS:
Leave Credits Company Christmas gift Company sponsored events Free parking Opportunities for promotion Promotion to permanent employee HMO Government Mandated Benefits 13th month pay Job Requirements: Bachelors Degree holder of any course , open to undergraduate. With or without experience are encourage to apply. With experience in supervising staff for at least 1 year. Willing to work using emails and calls with customers. Amendable to work onsite. Amendable to attend face to face interview. Job Responsibilities: Train and oversee team members Guide customer on how to place an order Answer inquiries about logistics rate, timeline and shipping Answer customers via email, Chat and phone calls Use Tagalog and English based on Customer preferences Update customers regarding their ongoing orders Help customer place an order once decided Provide information of the requirements when using the service Double check if customer requirements are compliant with PEZA Update clients if there are delays, Issues or concerns about shipment The customers inquiries are mostly shipping timeline and Rates Recruitment Process: (Face to Face) Initial Interview Final Interview Job OfferVacancy posted more than 2 months ago
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