Reinsurance Credit Control Operations Analyst (Fiduciary)

Guy Carpenter is the world's premier reinsurance intermediary and strategic advisor to leading insurance and reinsurance organizations, delivering integrated solutions through its industry-leading analytics and advisory services, highly specialized product knowledge and trading relationships with reinsurance markets around the world.

Guy Carpenter is a brand of Marsh Philippines.  Guy Carpenter is actively seeking qualified candidates for this role in Manila, through a new Guy Carpenter business division to be established within Marsh Philippines.

Analyst II - Fiduciary

We will rely on you to:

• Records all activities in the workflow system to meet established payment, reporting, reconciliation and compliance requirements

• Serves as client contact for day-to-day needs and provides answers to standard questions related to payment and activity. Elevates client questions to senior team members as needed.

• Identifies cash flow problems/exposures, CSS Dashboard efficiency issues, or service delivery concerns and makes recommendations and articulates impact of suggested options to senior team members.

• Maintains collaborative relationships with clients, prospects, and team to provide best in class service and drive growth.

• Assists with Request for Proposal (RFP) activity by providing accurate and on-point reports on collection/remittance processes.

• Participates in team meetings and professional development activities in order to develop skills by engaging with others in the sharing of opinions, ideas, knowledge and solutions.

What you need to have: 

• Prior experience of working in credit control within the Reinsurance sector

• Successful management of workload; with an ability to manage expectations of all clients and stakeholders

• Able to engage, influence and negotiate with clients, market contacts and colleagues in a professional manner

• Strong communication and negotiation skills, both written and verbal

• Proficiency in Microsoft Office Applications (Word, Excel, PowerPoint) required

What makes you stand out:

• Highly motivated and meticulous

• Strong creative problem-solving and analytical skills

• Able to multi-task and work well under pressure

• Able to work independently as well as within a team

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.

• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.

• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.